Reference

How dhine88 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process payments through bKash, Nagad or Rocket, and keep your account secure.

Account data kept securebKash, Nagad, Rocket payment details protectedYour right to request, update or delete dataNo unnecessary data collected

Explore the Lobby Read FAQ

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Choices

If you want to review what data we hold, ask us to correct something, or request that we delete your account records, contact our support team directly. We aim to respond to data-related requests within a reasonable timeframe. Use the channel that suits you — live chat inside the lobby, email, or our help desk.

Live Chat Open the chat icon inside your account dashboard. Raise your privacy query there and our team will confirm receipt straight away.

Email Support Send your data request to our support address found in the account help section. Include your registered mobile number for faster matching.

Help Desk Submit a help ticket from the support tab in your account settings. Attach any relevant screenshots of the data concern you want us to address.

What We Collect and Why It Matters

dhine88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect information you provide when creating an account — your name, contact details and the payment method you choose, whether that is bKash, Nagad or Rocket. We also log device and session data automatically: your browser type, IP address and the pages you visit within

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the lobby. This helps us detect unusual login attempts and keeps your wallet transactions matched to the right account. Payment-related data — such as your bKash or Nagad mobile number — is used only to process deposits and withdrawals; we do not store full transaction credentials
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on our servers after a session ends. We may share data with payment processors and fraud-prevention services strictly to complete your transactions. We do not sell your personal information to third parties for marketing. Retention periods vary: account data stays on file while your account remains
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active, and for a limited period after closure as required by applicable rules. Your use of this platform and the processing of your data depends on local law and the eligible regions in which access is permitted.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply a layered approach to data security — SSL encryption on every page, session tokens that expire after inactivity, and access controls so only verified staff can view account records. Your bKash or Nagad payment reference is masked in our internal logs once a transaction clears. We review our data practices when our services or applicable rules change, and we update this policy accordingly.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to see which lobby sections you visit most. You can adjust cookie preferences in your browser settings at any time.

Account Security

Login is protected by OTP verification sent to your registered mobile number. Unusual access attempts trigger an automatic flag, and our security team reviews flagged sessions promptly.

Data Retention

Active account data is held while your account remains open. After closure, we retain records only as long as necessary under the rules that apply to your eligible region.

Requesting Changes

You can ask us to correct inaccurate details or delete your account data by contacting support. We will confirm the action taken in writing once the request is processed.

Common Questions About Your Privacy on dhine88

These are the questions we hear most often about how your data is handled. If something here does not cover your situation, reach out through live chat or email support.

We collect your name, registered mobile number, and the payment method you use — bKash, Nagad or Rocket. We also log device and session information for security purposes.

No. Your mobile wallet reference is used to match and verify a transaction. Full payment credentials are not retained on our servers after the session that processed your deposit or withdrawal ends.

Yes. Submit a deletion request through live chat or email support with your registered mobile number. We will confirm the action and any retention obligations that apply to your region.

Only with payment processors and fraud-prevention services needed to complete your transactions. We do not sell or hand your personal data to marketing firms or unrelated third parties.

Contact our support team via live chat or the help desk ticket form. Provide your registered mobile number and specify which detail needs correcting; we will verify and update it.

We use session cookies for login continuity and analytics cookies to understand lobby usage. You can manage or disable cookies through your browser settings; some features may be affected.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfobKash FastMoney Appdhine88 App

How dhine88 Handles Your Personal Information

Reach Us About Your Privacy Choices

How We Protect and Manage Your Account Data

Cookies and Tracking

Account Security

Data Retention

Requesting Changes

Common Questions About Your Privacy on dhine88

01 What personal data does dhine88 collect when I open an account?

02 Is my bKash or Nagad payment information stored permanently?

03 Can I ask dhine88 to delete my account data?

04 Does dhine88 share my data with third parties?

05 How do I update incorrect information on my account?

06 What cookies does dhine88 use and can I turn them off?

Privacy Policy

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